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Written By: Wilford B on March 10, 2014
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Written By: Erik Star on March 04, 2014 from Waterloo ON Canada
On Mon.evening Feb 17th we were informed that my wife's father had a heart attack and was in hospital in St Catharines Ontario Canada. My wife phoned the hotel to notify them of our cancellation and asked if they might waive the "no cancellation" due to the circumstances. We headed home the next day arriving Feb 20th. My father in law died Feb 21st. Today we received our Master Card bill showing that you had reimbursed our hotel deposit.
Just wanted to let you know how grateful we are for your very kind gesture .If we ever get back to New Orleans we will definitely stay at your hotel. Thank you so much to the very kind people at the Maison Dupuy for your act of compassion.
Sincerely, Barb and Erik Star.