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Written By: on from TX

“Great staff!”

Written By: on from FL

“At check-in our rate was incorrect at the front desk. We brought a copy of our confirmation letter and your stay took care of it immediately. They were friendly and told us our rooms were not yet ready. We had to wait, but not that long. We paid extra for a baloncy room, which we were not impressed with at all. In addition, our hair dryer did not have a cover and barly worked. Our biggest problem was on Sunday morning prior to checking out of the hotel, we went to the Restaurant for breakfast. You wait staff did everything to get us to go the buffet. My husband finally agreed, however, I ordered Eggs Benedit. Unfortunately, the food was horrible. The buffet was completely cold and barely had food in the shaving dishes. The wait staff seemed lazy and just not very attentive. When our server finally come around and we told her that we didn't like the food, she was nice and apolozied; however, did nothing to reduce the bill or see if she could bring us anything else. Breakast cost over 40.00. The hotel is old and could use some updating. However, overall, our stay was pleasant.”

Written By: on from LA

Erin was an absolute pleasure to work with when making this reservation. She is incredibly nice and professional. We always enjoy our stay at the Maison! Thank You

Written By: on from LA

Thank you for making our stay in New Orleans a great time.... the hotel is beautiful well kept and clean. The staff welcomed us from the time we pulled into the garage to the time we left the garage. Everyone was so accommodating and truly happy to be working at the hotel. The room was awesome...beautiful courtyard view.. thanks again for your effort to make out of town families VERY HAPPY they chose New Orleans.

Written By: on from AL

I was disappointed that the 2 double bed room that I requested when I made the reservation was not available. The suite you substituted was very nice and there is little that I can say of a negative nature regarding the substitution. A pull out sofa bed is not as comfortable as a double bed would have been, but it was not uncomfortable. Overall, I really enjoyed my stay with you.
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