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Oct. 17, 2013 : “At check-in our rate was incorrect at the front desk. We brought a copy of our confirmation letter and your stay took care of it immediately. They were friendly and told us our rooms were not yet ready. We had to wait, but not that long. We paid extra for a baloncy room, which we were not impressed with at all. In addition, our hair dryer did not have a cover and barly worked. Our biggest problem was on Sunday morning prior to checking out of the hotel, we went to the Restaurant for breakfast. You wait staff did everything to get us to go the buffet. My husband finally agreed, however, I ordered Eggs Benedit. Unfortunately, the food was horrible. The buffet was completely cold and barely had food in the shaving dishes. The wait staff seemed lazy and just not very attentive. When our server finally come around and we told her that we didn't like the food, she was nice and apolozied; however, did nothing to reduce the bill or see if she could bring us anything else. Breakast cost over 40.00. The hotel is old and could use some updating. However, overall, our stay was pleasant.”
Oct. 17, 2013 : Erin was an absolute pleasure to work with when making this reservation. She is incredibly nice and professional. We always enjoy our stay at the Maison! Thank You
Oct. 17, 2013 : Thank you for making our stay in New Orleans a great time.... the hotel is beautiful well kept and clean. The staff welcomed us from the time we pulled into the garage to the time we left the garage. Everyone was so accommodating and truly happy to be working at the hotel. The room was awesome...beautiful courtyard view.. thanks again for your effort to make out of town families VERY HAPPY they chose New Orleans.
Oct. 17, 2013 : I was disappointed that the 2 double bed room that I requested when I made the reservation was not available. The suite you substituted was very nice and there is little that I can say of a negative nature regarding the substitution. A pull out sofa bed is not as comfortable as a double bed would have been, but it was not uncomfortable. Overall, I really enjoyed my stay with you.
Oct. 17, 2013 : Love everything about the Maison Dupuy from beginning to end of our stay. We first visited in June and enjoyed it so much we returned for this visit & suggested our friends stay as well. They loved it as much as we do! Can not wait for our next visit! Keep up the great work! Our only suggestion and it is minor would be cushions on the balcony chairs.
Oct. 17, 2013 : Best hotel in the French Quarter! Understand it is going to be highly upgraded next year. Can't wait to see how much more awesome it will become. Keep up the good work. Staff is OUTSTANDLY FRIENDLY! Like being home.
Oct. 17, 2013 : I would like to mention the two front desk girls Ashley and Dana M. they were extremely courteous , helpful and friendly. They should be commended for a well job done. They helped make the check-in tolerable room not ready and the check-out painless. the waitress in your dining room Dottie made our meals eaten there a delight. She was efficient the service was commendable friendly and attentive, she made us feel so much at home and for the 3 or 4 meals we ate there she remembered us and what we liked. She deserves a gold star or a bonus! A truly lovely stay at your hotel.
Oct. 17, 2013 : Pat in reservations is so personal. The rest of the staff including garage staff is personal too. Of course they are familiar with me over my past visits.
Oct. 3, 2013 : I just celebrated my 30th anniversary with my wife at the Maison Dupuy. The check in process was a little lengthy but they were busy that day. To make up for the wait they gave me 4 full breakfast passes. Very nice of them. The hotel was very nice and the staff very friendly. The hotel even gave us a complimentary chocolate strawberry plate when we got back into our room the first evening with a nice card wishing us a Happy Anniversary. That was a nice and unexpected touch by their staff. I'd definitely stay here again. The hotel is just 2 blocks from Bourbon Street but far enough away to be away from the noise that is generated from Bourbon Street. I give this place 2 thumbs up. With the exception of the check in process that first day I have nothing but compliments for this hotel.
Oct. 1, 2013 : Without a doubt, the most pleasant experience I have had on any of my numerous vacations to New Orleans. The hotel staff was friendly, helpful and eager to please, from the valets to the front desk check-in to the restaurant staff and housekeeping. The room was comfortable, quiet and just what I needed for relaxation; yet it was close enough to the things that matter - like Bourbon Street, Pat O'Briens, Jackson Square and all the French Quarter happenings that you visit New Orleans to see and do! This was my first time to stay at Maison Dupuy, but I can assure you, it will be my hotel of choice on my future times in New Orleans.